Support & Help
Need help? We've got answers.
Find answers to common questions below.
Subscriptions & Payment
Here are some of our frequently asked questions.
We offer a Free plan, a Creator plan at $9.99/month, and a Brand plan at $49.99/month. Each plan includes different features — see our Pricing page for a full comparison.
Go to Settings > Subscription and select the plan you want. You'll be prompted to enter your payment details. Upgrades take effect immediately.
Go to Settings > Subscription > Cancel Plan. Your access continues until the end of the current billing period. No refunds are issued for partial months.
We accept all major credit and debit cards (Visa, Mastercard, Amex). Apple Pay and Google Pay are also supported where available.
Yes. Subscriptions renew automatically on your billing date. You'll receive an email reminder 3 days before each renewal.
Receipts are emailed automatically after each payment. You can also download past invoices from Settings > Billing History.
Can't find what you're looking for?
Send us a message or contact us at support@thspian.com